Delivery and Returns

Delivery

Safe, secure and quickly to your door.

Returns

We can’t foresee a problem but it’s easy if there is one.

Delivery

We are pleased to be able to deliver our gemstones to a number of destinations around the globe.
We work closely with our selected couriers to ensure that delivery is made quickly and securely to your door.
We only charge a single P&P for unlimited items and you can build up your order by adding more items throughout the day.
Items requiring personalisation or resizing will take longer. Details can be found when placing an order and in confirmation.

CountryStandard Delivery (Working days) Cost
 United States 5-8 days$7.95

All items ordered in a single day will only incur one delivery charge. Items added to your order in the following day/s (after the cut-off time) will have a separate delivery charge. See cut-off times below:

Country Order cut off time
UK Midnight GMT
US Midnight EST
Rest of the world Midnight for your country

A full breakdown of the areas we now deliver to, along with our charges, is available below. All delivery times are stated in working days and do not include Weekends and Bank Holidays.

CountryStandard Delivery (Working days) CostPremium Delivery (Working days) CostClick and Collect (Working days) Cost
 United Kingdom 4-6 days$6.96 2-3 days$9.77 2-3 days$6.96
 Australia 5-8 days$6.48
 Austria 3-5 days$10.01
 Belgium 3-5 days$10.01
 Cyprus 3-6 days$10.01
 Denmark 3-5 days$10.01
 Finland 6-7 days$10.01
 France 3-5 days$10.01
 Germany 3-5 days$10.01
 Greece 5-8 days$10.01
 Israel 5-8 days$7.99
 Italy 3-6 days$10.01
 Luxembourg 3-5 days$10.01
 Malta 4-6 days$10.01
 Netherlands 3-5 days$10.01
 New Zealand 5-8 days$10.62
 Poland 4-6 days$10.01
 Portugal 4-5 days$10.01
 Puerto Rico 5-7 days$7.95
 Republic of Ireland 3-5 days$10.01
 South Africa 5-8 days$0.41
 Spain 4-6 days$10.01
 Sweden 6-7 days$10.01
 United Arab Emirates3-8 days$10.99
 Virgin Islands (u.s.) 5-7 days$7.95
CountryStandard Delivery
 United States 5-8 days, $7.95

All items ordered in a single day will only incur one delivery charge. Items added to your order in the following day/s (after the cut-off time) will have a separate delivery charge. See cut-off times below:

Country Order cut off time
UK Midnight GMT
US Midnight EST
Rest of the world Midnight for your Country

A full breakdown of the areas we now deliver to, along with our charges, is available below. All delivery times are stated in working days and do not include Weekends and Bank Holidays.

CountryStandard DeliveryPremium DeliveryClick and Collect
 United Kingdom 4-6 days, $6.96 2-3 days, $9.77 2-3 days, $6.96
 Australia 5-8 days, $6.48
 Austria 3-5 days, $10.01
 Belgium 3-5 days, $10.01
 Cyprus 3-6 days, $10.01
 Denmark 3-5 days, $10.01
 Finland 6-7 days, $10.01
 France 3-5 days, $10.01
 Germany 3-5 days, $10.01
 Greece 5-8 days, $10.01
 Israel 5-8 days, $7.99
 Italy 3-6 days, $10.01
 Luxembourg 3-5 days, $10.01
 Malta 4-6 days, $10.01
 Netherlands 3-5 days, $10.01
 New Zealand 5-8 days, $10.62
 Poland 4-6 days, $10.01
 Portugal 4-5 days, $10.01
 Puerto Rico 5-7 days, $7.95
 Republic of Ireland 3-5 days, $10.01
 South Africa 5-8 days, $0.41
 Spain 4-6 days, $10.01
 Sweden 6-7 days, $10.01
 United Arab Emirates3-8 days, $10.99
 Virgin Islands (u.s.) 5-7 days, $7.95

Please note, whilst we endeavor to deliver orders within the stated delivery times, delays caused may be beyond our control and due to our individual delivery services.

Should you experience any issues with delivery or require assistance with your order please get in touch with our Help Team and they will happily assist you. To contact us: Click Here